VenCare is a people-centred patron care platform that brings the four pillars of venue experience — safety & wellbeing, customer experience, venue operations, and business intelligence — into one simple system.
It's light-touch by design: sign up, map your zones, and start acting on what matters in minutes. No lengthy rollouts, no heavy integrations — just better awareness across your whole venue.
A few quick details so we can tailor your demo. Takes under a minute.
We've received your details and will be in touch shortly to set up your tailored demo and a free pilot QR code for your venue.
Industries we serve
From late-night dancefloors and festival fields to stadiums, campuses and shopping centres — VenCare adapts to every space, and the people in it.
4 pillars
Of patron care, unified
Minutes
To sign up and get going
Free
To start, no card required
All sizes
From intimate bars to festivals
How it works
VenCare is light-touch by design. Venues sign up and start themselves — no lengthy onboarding, no heavy integrations.
Create your account in minutes — no card, no sales call. The free plan includes up to 2 zones so you can try VenCare right away.
Define the spaces that matter — restrooms, entrances, floors, outdoor areas — and choose which patron care pillars to track in each.
Receive notifications across all four pillars as things happen, so your team can respond sooner and keep patrons cared for.
One platform, four pillars
One QR-based rail captures what's happening across your venue and routes it to the right person — four pillars, for any kind of venue.
Discreet help requests, Ask For Angela built in, and incident logging that evidences your duty of care.
In-the-moment feedback on service, food, wait times and cleanliness — plus a way to recognise your best staff.
Faults, cleaning, inspections and stock shortages captured the moment they happen and tracked through to done.
Live dashboards, heatmaps and trends — distilled into a single Venue Care Score you can benchmark, track and lift.
Pricing
Light-touch by design. Sign up yourself and start in minutes — no sales call required to get going.
For venues getting started with patron care.
For active venues that want full coverage.
Special offer: $5,500 / year
For large venues, groups, and bespoke needs.
Prices in AUD. Upgrade, downgrade, or cancel anytime.
Safety & wellbeing, customer experience, venue operations, and business intelligence — unified in one light-touch platform. Sign up free and set up your first zones in minutes.
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